Privacy Policy

1. Introduction

Welcome to SwasthaFit ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website swasthafit.in and use our nutrition and dietician services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for our services or book a consultation
• Fill out contact forms or inquiry forms
• Subscribe to our newsletter
• Participate in surveys or feedback forms
• Communicate with us via email, phone, or WhatsApp

This information may include:

• Name, email address, phone number, and postal address
• Age, gender, and date of birth
• Health information, including medical history, dietary preferences, allergies, and health goals
• Payment and billing information
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address and browser type
• Operating system and device information
• Pages visited, time spent on pages, and referral sources
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide personalized nutrition and dietician services
• To create customized diet plans based on your health goals and preferences
• To communicate with you regarding appointments, consultations, and follow-ups
• To process payments and maintain billing records
• To send you newsletters, health tips, and promotional content (with your consent)
• To improve our website, services, and customer experience
• To respond to your inquiries and provide customer support
• To comply with legal obligations and protect our rights
• To analyze website usage and trends

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, email service providers).
• Healthcare Professionals: With your consent, we may share relevant health information with other healthcare professionals involved in your care.
• Legal Requirements: We may disclose your information if required by law, court order, or governmental regulation.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
• Protection of Rights: We may disclose information to protect our rights, property, safety, or that of our clients and others.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Secure server infrastructure and encrypted data transmission
• Access controls and authentication mechanisms
• Regular security audits and updates
• Staff training on data protection and confidentiality

However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Health records and consultation data are typically retained for a minimum of 7 years in accordance with medical record-keeping requirements.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request a copy of your data in a structured, machine-readable format
• Objection: Object to the processing of your personal information
• Withdraw Consent: Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve website functionality and performance
• Provide personalized content

You can control cookie settings through your browser. However, disabling cookies may affect your ability to use certain features of our website.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on this page with a new "Last Updated" date. We encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: